August 03, 2006

Back To Normal

by Tony

I would like to apologize to De Novo readers for the service outage. De Novo's host, Hosting Matters, decided to move us to a new server because we were having a "negative impact" on the old one. When they did so, they failed to copy over "about six tables" of the database that drives us here. One might think that a server move entails transfering all the tables in a database, but I guess I have unreasonable service expectations from a hosting provider.

My thoughts on HM's technical support are here. Suffice it to say, I'm not at all pleased by their attention to detail, nor the fact that it took over a day to catch the error. Or, for that matter, their "blame the customer first" service policy.

Of course, I'm sure that our Survivor contestants can survive this problem.

August 3, 2006 10:02 AM | TrackBack
Comments

And thankfully, the comments seem to be working too.

Posted by: A. Rickey at August 3, 2006 12:18 PM
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